Request our AgentLens eBook
Now that remote work has become the norm in the wake of Covid-19, remote agents are often competing for bandwidth with virtual school and other telecommuting family members.
To ensure the best possible customer experience, companies need a simple way to access metrics and identify issues with call quality—whether agents are
in a call center or are logging in from home.
Enter AgentLens, a tool that pairs with AWS End-User Compute (EUC) environments to give call centers insight into all-important metrics.
Request a downloaded copy of our AgentLens eBook through the form to the right.