A Game-changer for the Remote-Agent Workforce

Request our AgentLens eBook

Now that remote work has become the norm in the wake of Covid-19, remote agents are often competing for bandwidth with virtual school and other telecommuting family members.

To ensure the best possible customer experience, companies need a simple way to access metrics and identify issues with call quality—whether agents are
in a call center or are logging in from home.

Enter AgentLens, a tool that pairs with AWS End-User Compute (EUC) environments to give call centers insight into all-important metrics.

Request a downloaded copy of our AgentLens eBook through the form to the right.

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