Amazon WorkSpaces

With global operations in North America, Europe, and China, Uson needed to improve application performance and access as well as address business continuity inefficiencies in a region known for disruptive weather and flooding.

Customer: Uson L.P.; www.uson.com

Summary: With global operations in North America, Europe, and China, Uson produces best-in-class leak detection equipment for markets such as automotive/transportation, industrial, medical device, and packaging. Uson leverages industry-specific business applications to create and manage the incredible amount of data required to design, manufacture, and support its products.

Issue: Uson needed to improve application performance and access as well as address business continuity inefficiencies in a region known for disruptive weather and flooding.

Solution: SynchroNet migrated Uson’s IT infrastructure to AWS and deployed Amazon WorkSpaces to deliver cost-effective, enterprise-class desktop management.

Challenge(s):

• Inability to access critical business data during disaster events
• Aging and over-capacity infrastructure requiring increased support and replacement
• Reduced staff productivity and negative morale toward IT caused by inconsistent end user
• experience and resource contention for business applications
• Constrained IT support staff, burdened with maintaining one-off end user desktops

Benefit(s):

• Cost-effective, enterprise-class desktop management
• Standardization, automation, and dedicated desktop resources are providing a consistent end user experience
• IT support staff focusing less on maintaining IT systems and more on solving business problems
• Critical business operations can now continue when building access is impacted